FAQ

Where do you ship to?
We offer complimentary shipping within the USA, and offer International shipping at the market rate, depending on your location.  Enter your address at checkout before making your purchase to calculate your International shipping rate.

How long will it take to ship my order?
Our swings typically ship next-day.  If we’re currently out of stock, you can place a pre-order, or be placed on our contact list to receive a notification once our swings are back in stock.

Do you use real wood?
Yes!  We don’t use fake, cheap, engineered products pretending to be wood.  Our swings are made with hardwearing cypress wood, cut from a real cypress tree.

How should I mount my swing?
We recommend professional installation, mounting the swing from two points, spaced a minimum of 64” apart.  Mounting hardware should have an adequate working load specified by the manufacturer.  If you’d like us to customize your cable length for a specific height mount, please include the ceiling height and any other details in your notes at checkout, or contact us first at sales@swinglab.co.

Does the swing require any maintenance?
We recommend periodically applying an oil-based sealer with UV protection to the wood, as wood will naturally fade and dry when exposed to the sun.  The sealer can be wiped onto the wood over the existing layer.  That’s it!

Do you sell wholesale?
Yes!  Please contact sales@swinglab.co for wholesale purchase inquiries.  We offer a variety of wholesale purchase options.

Do you offer custom wood stain colors?
Yes!  Please contact sales@swinglab.co for details regarding custom stain colors.  Additional charges will apply.

How much weight will your swing support?
Our swings are designed to safely support a working load limit of 800 lbs.

Didn't find what you were looking for?  Contact us here, or email us directly at sales@swinglab.co.